Health Clino provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Health Clino for urgent or life-threatening situations.
Health Clino provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Health Clino for urgent or life-threatening situations.
Health Clino provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Health Clino for urgent or life-threatening situations.
Health Clino provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Health Clino for urgent or life-threatening situations.
Germany
Access convenient online medical care in Germany through a secure consultation with a licensed healthcare professional — for residents, expats, students, remote workers and travellers with suitable non-emergency concerns.
Online-Arzt · Videosprechstunde · Telemedizin · Non-emergency medical care
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When you need medical advice in Germany, travelling to a practice is not always convenient. You may be working, travelling, living away from your usual doctor or looking for an English-speaking healthcare professional.
Health Clino provides online doctor consultations for suitable non-urgent medical concerns. During a consultation, you can discuss your symptoms, medical history, medication questions and other health concerns with a qualified clinician.
The clinician will assess whether your concern can be managed remotely. If an examination, diagnostic testing or face-to-face treatment is necessary, you may be advised to seek appropriate in-person care in Germany.
You can book an online doctor appointment or explore our doctors before choosing a consultation. You can also browse our country hubs.
A Videosprechstunde is a medical consultation conducted remotely using video technology.
Instead of travelling to a doctor's practice, you can speak with a clinician from a suitable private location. You can explain your symptoms, discuss your medical history and ask questions about your health.
Depending on the clinical situation, the doctor may:
Online consultations are designed for appropriate non-emergency healthcare needs and cannot replace emergency medical treatment.
Health Clino may be useful for people who need convenient access to medical guidance while in Germany.
People living in Germany can use online consultations for suitable non-urgent health concerns when remote assessment is appropriate.
If you are new to Germany or are still becoming familiar with the healthcare system, speaking with a doctor online can provide a convenient starting point for appropriate medical concerns.
International residents and visitors may prefer to communicate with a doctor in English. Where an English-speaking clinician is available, you can select an appropriate consultation option.
Online healthcare can be useful when university, work or travel makes visiting a doctor's practice difficult.
Visitors who develop a mild, non-emergency health concern while travelling in Germany may be able to use an online consultation, depending on the service and clinical circumstances.
An online doctor can assess many common health concerns when they are suitable for remote consultation.
Depending on your symptoms and the clinician's assessment, an online consultation may be appropriate for:
Not every condition can be diagnosed or treated online. If the clinician believes that physical examination, laboratory testing, imaging or urgent treatment is required, they may recommend in-person medical care.
For general practitioner care, you can also explore our online GP consultation.
Booking an online doctor in Germany is straightforward.
Select Germany
Choose a service
Choose an available doctor
Provide your medical information
Attend your Videosprechstunde
Follow the clinician's advice
Book your online consultation when you are ready.
An Online-Arzt consultation can be convenient for concerns that can reasonably be assessed remotely.
Online care may be suitable when you need:
A traditional in-person appointment may be more appropriate when you need:
The purpose of telemedicine is not to replace appropriate local healthcare. It provides another access route when remote clinical assessment is suitable.
Patients often search for E-Rezept, Rezept online or Online-Rezept when looking for medical care remotely.
A prescription may be issued following an online consultation only when the clinician considers it medically appropriate and applicable requirements are satisfied.
A prescription is not guaranteed simply because a patient requests medication.
The clinician may decide that:
Where an E-Rezept is issued, dispensing remains subject to applicable German pharmacy and medication requirements.
You can also review our Medication Order service.
Patients may also search for terms such as:
A medical certificate or sick note can only be issued when the clinician determines that it is medically justified and the applicable requirements allow it.
Health Clino does not treat a Krankschreibung as an automatic product. A clinician must assess the patient's circumstances before deciding whether medical documentation is appropriate.
Depending on the situation, an in-person assessment may be required.
You can find our available Sick Certificate service as part of the booking process.
If you are an English-speaking resident, expat, student or traveller, explaining your symptoms in a second language can make healthcare more difficult.
Where an English-speaking clinician is available, Health Clino can provide an online consultation option that allows you to discuss your health concerns in English.
When booking, check the available doctor and consultation information to make sure the language and service meet your needs.
You can also read our English-speaking online doctor guide.
Moving to Germany can involve learning a new healthcare system, finding a Hausarzt and understanding how different healthcare services work.
An online consultation can be useful for suitable non-emergency concerns when you want to discuss your symptoms with a clinician before deciding whether you need further local care.
Health Clino does not replace your regular Hausarzt or your established healthcare team. For ongoing or complex conditions, maintaining appropriate continuity of care with your local healthcare professionals remains important.
If you are visiting Germany and develop a non-emergency health concern, an online consultation may provide a convenient way to speak with a clinician without immediately travelling to a practice.
Examples may include mild illness, medication questions, minor skin concerns or other problems that can reasonably be assessed remotely.
If your condition is severe, rapidly worsening or potentially life-threatening, do not wait for an online appointment. Seek emergency medical assistance immediately.
Telemedizin allows certain healthcare services to be delivered remotely through digital communication.
For suitable medical concerns, telemedicine can make it easier to access clinical guidance while reducing unnecessary travel.
However, remote healthcare has limitations. A video consultation cannot provide every type of physical examination, diagnostic test or procedure.
Health Clino's approach is therefore based on clinical suitability rather than convenience alone. If online care is not appropriate, the clinician can recommend the next step.
Learn more about telemedicine.
Health Clino provides online healthcare access for patients seeking private medical consultations.
Before booking, patients can review the available service and appointment information. The consultation is conducted by an appropriately licensed healthcare professional for the relevant service and jurisdiction.
Clinical decisions remain the responsibility of the treating clinician.
Health Clino does not guarantee a particular diagnosis, prescription, certificate or treatment outcome.
Health Clino is committed to responsible digital healthcare.
Our approach includes:
Patients should always provide complete and accurate medical information during their consultation so the clinician can make an informed assessment.
Health information is sensitive. Health Clino's online healthcare services are designed with privacy and data protection in mind.
Patients should review our Privacy Policy to understand how personal information is handled.
You can also review our FAQs for common questions about consultations, booking and online healthcare.
You can access online healthcare regardless of whether you live in a major city or elsewhere in Germany, provided the relevant service is available in your location.
Patients may search for online healthcare from cities including:
An online consultation does not require you to travel to a particular city. The important factors are your location, the available service, clinician availability and whether your medical concern is suitable for remote assessment.
Some medical problems require immediate or hands-on care.
Do not wait for an online doctor appointment if you have symptoms such as:
In Germany, call 112 for emergency medical assistance.
A Videosprechstunde is a medical consultation conducted remotely through video communication. You can discuss your symptoms and medical concerns with a healthcare professional without travelling to a practice.
An E-Rezept may be issued when the clinician considers medication clinically appropriate and applicable requirements are satisfied. It is not automatically issued for every consultation.
Tourists may be able to use online medical care for suitable non-emergency concerns, depending on the service and clinical circumstances.
No. Online healthcare can complement local medical care for suitable concerns. It should not be viewed as a replacement for an established Hausarzt where ongoing or in-person care is required.
If the clinician determines that a physical examination, testing or another form of in-person care is required, you may be advised to seek appropriate local healthcare.
No. Medication decisions are based on clinical assessment and applicable prescribing requirements. Some medicines may not be appropriate for online prescribing.
No. Online consultations are not an emergency service. If you have a medical emergency in Germany, call 112 immediately.
If you need medical guidance for a suitable non-emergency concern, you can arrange an online consultation with Health Clino.
Choose Germany, select an available service and doctor, provide your relevant medical information and select a suitable appointment time.
Book an Online Doctor ConsultationIf you are unsure which service is right for you, explore our online doctor services or contact our support team.
Health Clino provides online medical consultations for appropriate non-emergency healthcare needs. Online consultations are not a substitute for emergency care. In Germany, call 112 for medical emergencies.
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