Online doctor consultation in Cologne
If you are in Cologne, North Rhine-Westphalia, you can book a private HealthClino video consultation for suitable non-urgent medical concerns. The service is designed for patients booking private Online-Arzt care when Hausarzt waits are long.
Your clinician reviews your history, discusses symptoms, and explains clear next steps. Private Videosprechstunde can complement your Hausarzt pathway for suitable non-urgent concerns; it does not replace Notaufnahme or 112.
What you can typically discuss
- Mild acute symptoms that do not require emergency care
- Follow-up questions after a previous assessment
- Medication questions and continuity discussions (when clinically appropriate)
- Guidance on whether you need in-person examination or tests
What online care cannot replace
- Emergency or life-threatening conditions — call 112
- Hands-on examination, imaging or procedures that must be done in person
- Automatic prescriptions or certificates without clinical assessment
Ready to continue? Use the booking form above, or open the Cologne city hub for related pages.

