1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

We may also use similar technologies such as: local storage; pixels; tags; SDKs; session identifiers; and similar technologies used to maintain security, functionality or measure website usage.

2.1 Strictly Necessary Cookies

These cookies are necessary for the website or requested service to function.

They may be used for: website security; authentication; session management; load balancing; booking functionality; payment functionality; fraud prevention; and saving cookie-consent preferences.

Because these technologies are strictly necessary for a service requested by the user, consent may not be required where applicable law permits this.

2.2 Preference Cookies

Preference cookies may remember choices such as: language; region; display preferences; and other user-interface settings.

These cookies are used only where permitted and according to your consent preferences where consent is required.

2.3 Analytics Cookies

Analytics technologies help us understand how visitors use the website.

They may provide information such as: number of visitors; pages visited; traffic sources; general usage patterns; performance information; and technical information about devices.

Non-essential analytics cookies are used only after obtaining consent where required by applicable law.

2.4 Marketing Cookies

Marketing cookies may be used to measure advertising campaigns or provide relevant advertising.

These cookies will only be activated where permitted by law and, where required, after you have provided consent.

HealthClino does not sell personal data to advertisers.

3. Third-Party Technologies

HealthClino may use third-party technologies to operate its website and services.

These may include providers for: payment processing; website hosting; security; analytics; video consultation; email delivery; customer support; and marketing.

Third-party providers may place their own cookies or similar technologies on your device.

The specific technologies used may change as the website develops.

4. Payment Cookies and Technologies

Payment providers such as Stripe may use cookies or similar technologies for purposes including: payment processing; fraud prevention; security; authentication; and payment-session management.

Payment providers may process information under their own privacy policies.

5. Cookie Consent

When required by applicable law, non-essential cookies will not be activated until you provide the appropriate consent.

The cookie banner should provide appropriate choices, such as: accept all; reject non-essential cookies; and manage preferences.

Pre-ticked consent boxes should not be used where prohibited by applicable law.

6. Withdrawing Consent

Where consent is required, you may withdraw or change your cookie preferences at any time through the cookie settings mechanism provided on the website.

Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

7. Blocking Cookies

You may also control or delete cookies through your browser.

Please note that blocking strictly necessary cookies may affect: login; booking; payments; security; consultation access; or other essential functionality.

8. Cookie Retention

Different cookies may remain on your device for different periods.

Session cookies generally expire when you close your browser.

Persistent cookies remain for a defined period or until deleted by you.

The retention period depends on the purpose of the particular technology.

9. Cookie Inventory Approach

HealthClino maintains cookie categories rather than publishing unverified cookie names.

Known provider categories currently include: HealthClino essential session/security cookies; Stripe payment and fraud-prevention technologies; hosting/CDN infrastructure cookies where applicable; and analytics or marketing technologies only when enabled and consented.

The cookie inventory should be updated whenever the website, analytics tools, advertising tools, payment integrations or other third-party services change.

If you need a current technical cookie list for a specific browser session, contact support at info@healthclino.com.

10. Changes to this Cookie Policy

We may update this Cookie Policy when our technology, services or legal requirements change.

The latest version will be published on this page.

11. Contact

For questions about cookies or privacy, contact HealthClino at info@healthclino.com or visit https://www.healthclino.eu.