Faro is in the Algarve, and Health Clino offers video consultations with licensed doctors for people here. You can use it for a short illness, a medicine question or a document request that is not urgent in Faro. It is not for emergencies in Faro.
When a video visit can help
A video visit suits problems that the doctor can judge from your story and from what they see on camera in Faro. Examples are a cold, a sore throat, a rash, urinary symptoms or a question about a medicine you take in Faro. The doctor cannot examine you in person or run tests in Faro. If you need an exam, a scan or blood tests, you will be told to visit a clinic or hospital in Faro. A prescription or a certificate is given only if the doctor decides it is right for you in Faro. It is never guaranteed in Faro.
How this fits with public healthcare
Public healthcare in Portugal is run by the SNS (Serviço Nacional de Saúde, the national health service) in Faro. Local public services are organised in a ULS (Unidade Local de Saúde, local health unit) in Faro. Many residents have a médico de família (family doctor) in Faro. Health Clino is a private service in Faro. It does not replace the SNS or your médico de família in Faro.
If you are visiting Faro or the Algarve
Faro is a popular place for visitors. If you feel unwell on a trip, you can ask for a video consultation in Faro. Tell the doctor how long you will stay and which medicines you take in Faro. Bring your medicines, or photos of the boxes in Faro. If you need a receita (prescription), remember that the doctor decides case by case in Faro. An atestado médico (medical certificate) is only issued when it is appropriate in Faro. If you need it for a trip, an insurer or an employer, ask them what they accept first in Faro.
Finding a pharmacy that is open out of hours
Pharmacies in Portugal take turns to stay open at night, at weekends and on holidays in Faro. These are called farmácias de serviço (on-duty pharmacies) in Faro. To find one in Faro, look at the notice on the door of a pharmacy. It usually shows the nearest on-duty pharmacy in Faro. You can also search online for "farmácias de serviço Faro". Phone the pharmacy before you go in Faro.
Emergencies and the SNS 24 line
Call 112 for a life-threatening emergency in Faro. Examples are chest pain, trouble breathing, signs of a stroke, heavy bleeding, a seizure or a severe allergic reaction in Faro. Do not book an online visit in these cases in Faro. If it is not an emergency but you are not sure where to go, call SNS 24 on 808 24 24 24 in Faro. This is the public non-emergency triage line in Faro.
How to book
Choose your service on the booking page in Faro. Describe your concern in simple words and join from a quiet place with a working camera in Faro. If the doctor thinks you need in-person care, they will say so in Faro.
Frequently Asked Questions
No in Faro. A video visit is for non-urgent problems that can be judged remotely in Faro. For emergencies, contact emergency services or go to an emergency department in Faro.
Look for the farmácias de serviço notice on a pharmacy door, or search online for "farmácias de serviço Faro". Phone before you go in Faro.
The doctor may be able to help if it is safe to do so in Faro. Have the box or a photo ready in Faro. A prescription is never guaranteed in Faro.
This page is written for Faro. Each of those places has its own page, linked in the section above in Faro.
Health Clino — www.healthclino.eu — Europe telemedicine platform headquartered in Madrid, Spain. Also known as HealthClino.