Medically reviewed by the HealthClino Medical Review Team. Last updated: August 12, 2026.
⚠️ This article is for informational purposes only. If you have a medical emergency, call 112.
If you're looking for the cost of an online consultation to obtain a medical certificate or note, here's a clear guide on what influences the price and what you can expect to receive.
What determines the price of a consultation
The cost of an online medical consultation varies depending on:
- The type of document you need (short proof vs. more detailed certificate)
- Whether it's an initial consultation or a follow-up appointment
- Urgency (scheduled appointment vs. same day)
What it usually includes
A private online medical consultation with HealthClino includes a video call evaluation with a registered doctor, the corresponding document (proof or certificate) in digital format, and the possibility of resolving doubts about the next steps if your situation requires additional management with your company or mutual insurance company.
Private online consultation vs. public system: cost and time
The main difference isn't just the price, but the time: an appointment in the public system can take days to get, while an online consultation is usually available the same day. On the other hand, remember that temporary disability benefits are only processed through the official report from the public system or the mutual insurance company —you can read more about this difference in our private vs. public doctor comparison .
In practice, this means you're paying for two different things depending on your needs: if you're looking for a quick document or certificate for a one-off absence, the online consultation will resolve your need that same day. If you need official sick pay, the cost of processing it through the public system is zero, although the process may take longer.
Frequently Asked Questions
Does the price include the document (proof or certificate)? Yes, the document corresponding to your query is included in the price of the appointment — it is not a separate charge.
Is there a price difference between a one-off medical certificate and a more comprehensive assessment? There may be, as a follow-up appointment or a more detailed assessment usually requires more of the doctor's time than a one-off medical certificate. You can see the exact details when you book your appointment .
Does a private online consultation replace the cost of going to your GP? Not exactly—the public system is free if you're enrolled in Social Security. What you're paying for with a private online consultation is the speed and availability of same-day appointments, not a free alternative to the public system.
How to book
You can view available doctors and book your appointment directly from our website. HealthClino also operates in Spain (healthclino.es) and is part of the healthclino.com network .
This content is for informational purposes only and prices may vary. It is not a substitute for medical advice. It is reviewed periodically in accordance with guidelines from organizations such as the WHO and the ECDC.